Shipping policy
Last Updated: September 23, 2026
Thank you for shopping with KIREMI PRIME, operated by YOROKOBIS LLC. This Shipping Policy explains our order processing times, estimated shipping times, tracking procedures, delivery issues, and other important information regarding shipment of your order.
Please review this policy before placing an order.
1. Order Processing Time
Orders are generally processed within 1–3 business days after your order is successfully placed and payment is confirmed.
Processing includes order verification, preparation, packaging, and arranging the shipment with the applicable carrier.
Business days exclude weekends and applicable public holidays.
Orders placed during weekends or public holidays will generally begin processing on the next applicable business day.
2. Estimated Shipping Time
After your order has been processed and dispatched, the estimated shipping time is:
6–12 business days
Shipping time begins after the order has been dispatched and does not include the 1–3 business day processing period.
3. Estimated Total Delivery Time
Our standard estimated timeframe is:
Order Processing: 1–3 business days
Shipping: 6–12 business days
Estimated Total Delivery Time: 7–15 business days
The estimated total delivery time is calculated as:
Processing Time + Shipping Time = Total Estimated Delivery Time
Delivery times are estimates and are not guaranteed delivery dates.
4. Shipping Costs
Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase.
If free shipping is offered for an order, product, promotion, or destination, this will be indicated on our website or during checkout where applicable.
Customers will have an opportunity to review the applicable shipping cost before submitting payment.
5. Order Confirmation
After successfully placing an order, you should receive an order confirmation using the contact information provided during checkout.
Please review your order information carefully, including:
- Customer name
- Products ordered
- Shipping address
- Contact information
- Order total
If you notice an error, please contact us as soon as possible at support@kiremiprime.com.
6. Shipment Tracking
When tracking is available, tracking information will be provided after your order has been dispatched.
Please allow time for the shipping carrier's tracking system to register and update the shipment after receiving your tracking information.
It is normal for some shipments to have periods during transit when tracking information does not immediately change.
If you have concerns about your shipment, contact us at support@kiremiprime.com and include your order number.
7. Shipping Destinations
Available shipping destinations are determined by the options displayed through our website and checkout.
If a shipping destination cannot be selected or a shipping method is unavailable during checkout, we may currently be unable to ship the applicable order to that location.
Please contact support@kiremiprime.com if you have questions regarding delivery availability.
8. Customs, Duties & Taxes
International orders may be subject to customs procedures, import duties, taxes, or other charges depending on the destination country and applicable local laws.
Where such charges are not collected during checkout, they may be assessed by the destination country's customs authority or another relevant authority.
Any applicable duties, taxes, or charges will be handled according to the information presented at checkout and applicable law.
9. Delivery Delays
Although we aim to deliver orders within the estimated 7–15 business day total timeframe, occasional delays may occur due to circumstances such as:
- Carrier or logistics delays
- Customs processing
- Severe weather
- Public holidays
- Peak shipping periods
- Transportation disruptions
- Incorrect or incomplete delivery information
- Events outside our reasonable control
If your order is significantly delayed, please contact us at support@kiremiprime.com so we can review the available shipment information.
10. Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you discover an error after placing your order, contact us immediately at:
We will attempt to update the shipping information if the order has not yet entered fulfillment or been dispatched.
However, we cannot guarantee that an address can be changed once processing or shipment has begun.
11. Failed Delivery or Returned Packages
If a package cannot be delivered because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, or another delivery-related issue, it may be returned to the sender or applicable logistics facility.
If this occurs, please contact us so we can review the circumstances and determine the available next steps.
Additional shipping charges may apply to reshipment where the failed delivery resulted from incorrect information supplied by the customer, subject to applicable law.
12. Lost Packages
If tracking indicates that your package may have been lost in transit or if it has not arrived within a reasonable period after the expected delivery timeframe, please contact:
Include your order number and relevant tracking information. We will review the available shipment information and, where appropriate, work with the applicable carrier or logistics provider to investigate the shipment.
13. Damaged or Incorrect Orders
Please inspect your order after delivery.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please provide:
- Your order number
- A description of the issue
- Clear photographs of the product
- Photographs of the packaging where relevant
Contact us at support@kiremiprime.com.
Please also review our Return & Refund Policy for additional information.
14. Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
We will attempt to accommodate the request if fulfillment has not yet begun.
Once an order has been processed or dispatched, we may be unable to change or cancel it. In this situation, the applicable return procedure may need to be followed after delivery.
15. Returns
Eligible products may be returned within 30 days of delivery, subject to our Return & Refund Policy.
Before returning an item, please contact support@kiremiprime.com to obtain the applicable return instructions.
Please do not send a return to our business address unless our customer support team specifically instructs you to do so.
16. Contact Us
For questions regarding shipping, tracking, delivery, or an existing order, please contact:
KIREMI PRIME
Operated by YOROKOBIS LLC
Business Address:
1001 S Main St, STE 600
Kalispell, MT 59901
United States
Email: support@kiremiprime.com
Website: kiremiprime.com
The supplied Operating Agreement lists the Kalispell, Montana address associated with the LLC/member information.
Processing Time: 1–3 business days
Shipping Time: 6–12 business days
Total Estimated Delivery Time: 7–15 business days